Artikler om kunderejsen

Få en stærk og effektiv kundefokuseret kultur med CleverInsights CXM program.

29april

Hvad er din primære kilde til nye kunder?

Til daglig har vi nok godt styr på kunderejsen og...

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Vejen til den gode kundeoplevelse -Kunderejsen

17april

Kunderejsen – 5 punkter du skal have fokus på

5 vigtige punkter Når du ønsker at sætte kunderejsen i system, er...

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Kundetilfredshed og kundeloyalitet ifm. Kunderejsen

28marts

4 parametre der har indflydelse på dine kunders loyalitet

Prøv at betragte din kundeplatform som vandstanden i et badekar,...

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19december

Hvornår har du sidst været din egen kunde?

Til daglig har vi nok godt styr på kunderejsen og...

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19september

Kom godt i gang med ledelsen af kundeoplevelsen

Grundlaget for kunders valg af leverandør flytter sig kontinuerligt. Mange...

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Kundernes valg ifm. kunderejsen og brug af NPS

16september

Hvorfor skal kunderne lige vælge dig?

Når man står og skal vælge sin leverandør i udbuddet...

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